Last updated: January 2, 2026
Welcome to Kelantan Red Warrior FC’s official website at https://kelantanredwarrior.com (“Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide when signing up for newsletters, contacting us, or participating in promotions.
- Technical Information: IP address, browser type, operating system, pages viewed, time spent on the Site, and other usage data collected via cookies and similar technologies.
- Content You Submit: Comments, messages, or other content you post on our Site (e.g. in comment sections or contact forms).
2. How We Use Your Information
We use your information for purposes including:
- Operating, maintaining, and improving our website and services.
- Responding to your inquiries and providing customer support.
- Sending newsletters, match updates, and club-related information (if you have subscribed).
- Running promotions, competitions, and fan engagement activities.
- Analysing website traffic and user behaviour to enhance user experience.
- Complying with legal and regulatory requirements.
3. Legal Basis for Processing (Under PDPA)
We process your personal data only where we have a lawful basis under the Personal Data Protection Act 2010 (PDPA), such as:
- Your consent (e.g. for newsletters or promotions).
- Performance of a contract (e.g. if you participate in a competition).
- Our legitimate interests (e.g. website analytics, security, and fan engagement).
- Compliance with legal obligations.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences and login status.
- Track site usage and performance (via tools like Google Analytics).
- Deliver targeted advertising (if applicable).
You can manage or disable cookies through your browser settings, but this may affect some Site features.
5. Disclosure of Your Information
We may share your information with:
- Service Providers: IT, hosting, analytics, email, and marketing partners who process data on our behalf.
- Football Authorities: Malaysian Football League (MFL), Football Association of Malaysia (FAM), and related bodies, where required by competition rules.
- Legal and Regulatory Authorities: If required by law, court order, or to protect our rights, safety, or property.
We do not sell or rent your personal information to third parties for marketing purposes.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure, including:
- Secure servers and encryption (HTTPS).
- Access controls and staff training.
- Regular security reviews.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. For example:
- Newsletter subscribers: until you unsubscribe.
- Competition entries: for a reasonable period after the competition ends.
- General site usage data: in aggregated/anonymised form for analytics.
8. Your Rights (Under PDPA)
You have the right to:
- Access and correct your personal data.
- Withdraw consent (e.g. unsubscribe from emails).
- Request deletion or restriction of processing, where applicable.
- Lodge a complaint with the Personal Data Protection Commissioner if you believe your rights have been violated.
To exercise these rights, please contact us at the details below.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g. social media, ticketing platforms, sponsors). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
10. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
- Email: kelantanredwarriorofficial@gmail.com
- Phone: +6014-576 1431